It is unsettling when your debit or credit card is suddenly missing. We can help protect you and your finances.
What do I do if I have lost my ATM/Debit Card?
If you are a mobile banking customer
Go to Manage my Card in your Mobile Banking App to Block Card
Manage my Cards
Please contact the The Peoples Bank Co. immediately so that the card's status can be changed to lost or stolen.
During normal business hours, please call 419-678-2385 or toll free 1-866-PBC BANK (722-2265).
After normal business hours, please call 1-800-472-3272.
What should I do if I have lost my credit card?
You can call the bank and ask for our Credit Card Department to report your card lost. You can also call the customer service number on your statement (1-800-423-7503) to directly report the lost card to the credit card company.
Please contact the Bank's ATM/Debit Card Department at 419-678-2385 as soon as you notice any suspicious and/or fraudulent activity on your account.
The customer can call the bank and ask for our Credit Card Department to report the fraudulent charges. If the activity is truly fraudulent, the customer will have to call the Dispute Line (1-800-423-7503) to start a dispute on the fraudulent charges.
Government officials call identity fraud and theft the fastest growing crime in the nation. In addition to forging checks and documents, thieves will also attempt to obtain personal information such as social security numbers, driver's license numbers, credit card numbers and even birth certificates. With this information, a thief will open accounts in the victim's name for credit cards and loans with the mail diverted to a different address. It could take you months or years to learn that you are a victim with this method.
This page informs you of some of the precautions that may be taken to protect our customers from these crimes, suggests ways you can guard against this crime, and what to do if you think you may be a victim. We realize that some of these procedures and suggestions may be inconvenient but they can protect you from these crimes.
In an effort to avoid these crimes, you may be asked to do the following when conducting transactions. We would appreciate your patience and understanding regarding these safety precautions. You may be asked to
Here are some ways you can protect yourself from this crime.
Meet the people who are here to help you.