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Text Fraud Alerts are a free service that help protect you by immediately alerting you of potential fraud on your PBC credit or debit card through real-time engagement. 

Get Started with Text Alerts

Enrollment is easy!  You will receive an enrollment text message like the one below. 

Text alerts will come from text # 20733

  • Once the enrollment text is received, you will need to reply YES to accept the enrollment or STOP to cancel the enrollment

  • You have 72 hours to reply

  • If no response is received within the allotted timeframe, the enrollment will not be completed

 Please keep in mind – if you chooses to opt out, you are only opting out of receiving text alerts and not from fraud monitoring completely.  Your card activity will still be monitored the same as always, you simply will not receive a text alert.

To opt out of this service, simply reply "STOP" to the fraud alert text message you receive.  To make sure you are enrolled check with your local PBC branch to verify they have your most recent cell phone number and email address on file or you can fill out the CHANGE OF ADDRESS form on our website.